Personal Power

Increase your personal power by:

1. Listening--is the ability to hear what is being said and get the message behind the words. Developing the ability to encourage more information and to successfully understand what is being said. "I hear you saying you are not pleased with your assignment. Could be please tell me exactly what parts of the assignment bother you?"
2. Speaking Clearly and directly--Develop the ability to deliver a clear statement with no hidden messages. We must understand our own feelings and motivations in order to clarify and send direct messages.
3. Verbal and nonverbal congruence--develop the ability to support verbal statements with nonverbal behaviors that deliver the same message. (The look on your face should match what you say."
4. Setting limits--Develop the ability to set priorities and refuse to spend time on things and people that interfere with those priorities.
5. Making requests--Develop the ability to ask clearly, persistently and persuasively for the ting we want.
6. Managing conflict--Develop the ability to sort through the facts, behaviors and feelings of a difficult situation. In managing conflict it is especially important to separate facts from assumptions and present feelings from prior history. Managing conflict is a two-way communication process, and the sender of the message should always wait to hear the perceptions and feelings of the recipient. The next step is to move on to what we want the other person to do.
7. Negotiating--Develop the ability to give and take. Negotiating requires entering situations with a clear idea of what you want and what you don't ant, as well as paying attention to the needs, concerns and interests of the other party.
8. Motivating--Develop the ability to assess what is important to the people around you. Praise, reward, compliments, money, recognition, visibility and feedback are all excellent motivators. It takes observation and assessment to choose the one that best meets the needs of all. The best motivator is to catch people doing the right thing. We are so used to only responding to negative actions, that when someone does something right we tend to ignore them. When we praise them for what they have done right, they are likely to behave in a positive manner again.

People skills can be taught, identified, analyzed, learned and mastered. Practice makes perfect.